Product Pilot Test
Put your product in the hands of real people.
See how they use it, what they notice, and where the experience breaks down before the actual launch.
Your product works in a prototype.But does it work for people?
A product can look right in a demo and still fall apart in the real world.
Convo lets you put your product in front of real participants, capture how they use it, and learn what needs to change before going live.
How Convo runs a product pilot test
Send your product
Share your prototype, beta product, or test experience with the participants who matter.
Let people use it
Participants use your product in their own environment, on their own devices and in their own context.
Capture their true reactions
Convo runs video interviews and analyzes facial expressions. Collect user feedback, and moments of friction as they experience the product.
Find what to fix
Convo turns every conversation into themes, sentiment, and quotes. Understand what worked, what didn’t, and what needs attention before launch.
What a product pilot test looks like in Convo
Set up in minutes. Introduce your brand, write your goal, and let Convo handle the conversation.
What you can test:
- Beta products
- New features
- Different versions of a product
- Onboarding flows
- Figma prototypes
What you can learn:
- Ship physical products for live sampling and reactions
- What they like, dislike, or question
- Run video interviews with facial expression and sentiment analysis
- What changes before you launch
- Use adaptive follow-up questions that probe the “why”
- Where participants get stuck
- Where expectations don’t match the experience
- Book a call to try now
Why teams use Convo for product pilot testing
See products in context
Understand how people actually use your product beyond a controlled research session.
Behaviour, not just feedback
See how people genuinely react on video, not only what they type or say.
Decisions you can defend
Back every decision with themes, sentiment, and real participant quotes—not opinions.
“Convo changed the game for us. Their team helped us design, deploy and analyze our research project. In less than 1 week, we had a clear understanding of what our users cared about for a new desktop app.”
Product pilot test FAQ
Test almost anything you want to put in front of your audience. For instance, beta products, new features, onboarding flows, and other early product experiences with real participants. Convo can present your concept during the interview and gather reactions in context.
A survey reduces reactions to numbers, so you never learn why something worked or did not. Convo runs a real conversation instead: it asks open-ended questions, adapts every follow-up to what someone says, and captures the expressions on their face alongside their words.
As many as you need — Convo gathers hundreds of reactions in parallel with no scheduling, so reach is not the constraint it is with moderated interviews.
Yes. Participants use your product in their own environment, on their own devices, and Convo interviews them about it wherever they are — no scheduling and no lab.
Hours, not weeks. Interviews run in parallel and Convo synthesizes them into themes, sentiment, and representative quotes as they complete.
Yes. Convo conducts interviews and runs the analysis in dozens of languages, and every theme stays traceable back to the person who said it.
