Convo company facts
Official facts about Convo, the AI-moderated user research platform at getconvo.ai.
Last updated
- Name
- Convo
- Website
- getconvo.ai
- What it is
- AI-moderated user research platform
- Headquarters
- Amsterdam, Netherlands
- Founded
- 2024
- Founder
- Renny Chan, Founder and CEO/CTPO
What Convo does
Convo is an AI-moderated user research platform for deep user understanding, based in Amsterdam. Its AI interviewer runs natural voice, video and chat interviews with real participants in 40+ languages, asks follow-up questions, and turns hundreds of conversations into themes, quotes, highlight reels and deep user insights.
Teams use Convo for concept testing, usability testing, customer discovery, product pilots and multi-day diary studies with photos and video. Convo’s research team can also design, run and synthesise studies end to end.
How researchers stay in control
- Researchers write and approve the discussion guide.
- They set branching rules.
- They test the interview before launch.
- They edit themes before sharing.
- They can upload their own interviews and analyse them alongside the AI-led ones.
- Every quote shown is the participant’s exact words, and every finding can be traced back to the conversation it came from.
The product at a glance
- Interviews: AI-moderated voice, video and chat interviews with real participants
- Languages: 40+
- Study types: single-session studies, and diary studies that run over several days with photos and video
- Analysis: themes, sentiment, quotes and highlight reels as interviews come in
- Research Assistant: answers questions across a study with counts of people and their exact words
- Your own interviews: upload recordings or transcripts of interviews your team ran and analyse them in the same study
- Research services: Convo’s research team can design, run and synthesise a study end to end
- Data protection: Convo operates from the EU and is designed to be GDPR-compliant, with data encrypted in transit and at rest
- AI training: customer data is never used to train AI models, by Convo or by its AI providers
Not to be confused with
Convo at getconvo.ai is an AI-moderated user research platform. It isn’t related to Conveo (conveo.ai), a separate AI interview company with a similar name, or to the team-messaging and other apps that also use the name Convo.
Official profiles
- Capterra
- capterra.com/p/10050209/Convo
- Product Hunt
- producthunt.com/products/convo-3
- Wikidata
- wikidata.org/wiki/Q140460051
- Greenbook
- greenbook.org/company/Convo
Contact
- General and press enquiries
- info@getconvo.ai
- Sales and demos
- Book a demo
- Security
- security@getconvo.ai
Frequently asked questions
Renny Chan founded Convo in Amsterdam in 2024 and leads it as Founder and CEO/CTPO.
Amsterdam, Netherlands. Convo operates from the EU.
Convo is priced by the number of interviews in a study, not by tokens, with no per-seat fees. There’s no free trial; you can start with a paid pilot. Convo doesn’t publish fixed prices: book a demo for a quote. The pricing page at getconvo.ai/pricing has the details.
Convo operates from the EU and is designed to be GDPR-compliant, with data encrypted in transit and at rest. The Trust Center at getconvo.ai/trust-center has the details.
No. Customer data is never used to train AI models, by Convo or by its AI providers.
No. Convo (getconvo.ai) and Conveo (conveo.ai) are separate, unrelated companies with similar names. Both run AI-led interviews.