About Convo

Renny Chan holding two slices of pizza in a narrow Italian street

We started Convo to solve a simple problem

Product decisions are only as strong as the evidence behind them.

Getting enough customer evidence to distinguish a real pattern from a one-off opinion is often a challenge for researchers.

Customer interviews give us the depth to understand the why. But reaching hundreds of people and finding those patterns takes time and resources.

Surveys can reach more people, but often lose the context behind their answers.

That’s why we builtConvo

Our story

From an idea to a new way of doing qualitative research.

March 2024

Convo begins

Convo B.V. is founded in Amsterdam with a mission to make high-quality qualitative research more scalable.

The team

  • Renny Chan

    Renny Chan

    Founder, CEO/CTO

    10+ years of experience in growth and product. Building Convo to help researchers augment not replace researchers. Scaling qualitative research while retaining the depth.

  • Kalil Vicioso

    Kalil Vicioso

    Chief Research Officer

    20+ years of experience in qualitative research, helping Fortune 50 companies uncover the why behind customer behavior, ensuring that Convo delivers unparalleled insights.

  • Anna Dzhurabai

    Anna Dzhurabai

    Chief of Staff

    Recent UvA graduate with 2 years of academic qualitative research experience, bringing fresh perspectives and research expertise to help scale Convo's research and reach.

  • Thaer Alkassab

    Thaer Alkassab

    AI/ML Engineer

    Bridging the gap between cutting-edge machine learning models and reliable, real-world applications here at Convo.

  • Sai Krishna Reddy

    Sai Krishna Reddy

    AI/ML Engineer

    Bringing fresh research perspectives and a product-focused mindset to help build and scale the AI powering Convo's voice interview platform.

  • Alexa Tan

    Alexa Tan

    UI/UX . Product Designer

    Designing better and thoughtful experiences at Convo. Fuelled by curiosity, craft, and the occasional dirty latte.

Our goals?
Happy researchers.

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Xavier Colomes
Xavier Colomes
Founder, Cinquo
5.0

“Convo changed the game for us. Their team helped us design, deploy and analyze our research project. In less than 1 week, we had a clear understanding of what our users cared about for a new desktop app.”

JT
Judith van der Toorn
Design Researcher, perspective.amsterdam
5.0

“We were absolutely amazed by the conversation skills & level of understanding of Convo AI. It's a really nice and intuitive way for respondents to be able to talk to an AI like this.”

Nigel Stevens
Nigel Stevens
CEO, OGM
5.0

“Without Convo we would not be able to understand our clients at such a large scale and with so much depth. I'm able to really understand how I can best design my systems to serve my clients.”